Telephone, Text, Email Response Etiquette

Many students want to know when do you use these most common types of communication since we have so many options these days.  While you can always ask someone what type of communication works best, it is good to follow these etiquette rules for different types of...

What is an Icon and what do Web Icons mean?

ICON - what does it all mean? An Icon is a person or a thing that is a universal symbol for something. Back in the days before our AI - artificial intelligence - computer assistance full of high-quality symbols, like the play button and refresh button, icons usually...

Common Punctuation Marks

Period. It comes at the end of your sentence. Commas show it is time to breathe, and pause while you are reading. Commas guide the reader how to express the words in phrases, giving more detail. Colons are a symbol that comes before a list: things, ideas, ingredients,...

Cold Soup Lessons (Or 5 reasons not to complain…)

Cold Soup Lesson Or 5 Reasons Not to Complain When Your Soup Gets Cold A frisky cold, blowing afternoon slammed the door behind me as I entered the small cafe. I’d imagined the warmth of hot soup on my lips. Sadly, at my first sip, I found my soup ... was cold. My...